Shipping policy
Shipping & Delivery Policy – Maple & Rose Toronto
At Maple & Rose Toronto, we are committed to delivering your order in a smooth, reliable, and transparent way.
Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekdays are typically processed within 1 business day.
Orders placed on Friday evening, during the weekend, or on public holidays may require additional processing time.
Once your order has been processed, it will be prepared for shipment as quickly as possible.
Estimated Delivery Time
After processing, delivery typically takes:
8–12 business days
Please note:
Delivery times are estimates and not guarantees.
Delays may occur due to shipping carriers, customs, high demand, weather conditions, public holidays, or other circumstances outside our control.
We are not responsible for delays caused by incorrect or incomplete shipping information provided at checkout.
Free Shipping
We offer free shipping on all orders, with no minimum purchase required.
How to Place an Order
Ordering from Maple & Rose Toronto is simple and secure.
To place an order:
Visit the product page
Select your preferred size, colour, or variant
Click “Add to Cart”
Proceed to “Checkout”
Enter your shipping and contact information
Review and confirm your details
Select your preferred payment method
Complete your order by following the on-screen instructions
Accepted Payment Methods
We accept a range of secure payment methods, including:
Visa
Mastercard
American Express
Maestro
Other secure online payment methods shown at checkout
Available payment methods may vary depending on your location and the payment options displayed at checkout.
Secure Checkout
Your security is important to us.
All payments are protected using secure encryption technology to help keep your personal and payment information safe.
Shipping Process
Once your order is ready, we ship it as quickly as possible.
To support efficient logistics, fair pricing, and reduced environmental impact, orders may be shipped through our fulfilment partners and may occasionally arrive in separate parcels.
If your order contains multiple items, they may be delivered separately.
Tracking Information
Once your order has been shipped, you may receive a shipping confirmation email with tracking details.
Please allow some time for tracking information to update after the shipment has been dispatched.
Faster Shipping Options
Need your order sooner?
Expedited shipping options may be available upon request, depending on the destination and product availability.
Please contact us before placing your order at:
Need Help?
If you have any questions about your order, shipping, or delivery, our support team is here to assist you.
Maple & Rose Toronto
Canada
Email: support@maplerosetoronto.com